Routing Number: 262083881

Contact Us

Give us a call

Contact our Call Center at 205-320-4000 or toll-free 1-800-633-8431, Option 1, Monday – Thursday 8 A.M. to 5 P.M. Friday 8 A.M. to 6 P.M.

Send us an e-mail

E-mail  for questions, comments, or suggestions.

E-mails directed to any of our employees using this e-mail address should be limited to non-confidential communications. You should not include personal or confidential information such as account numbers, social security numbers, or other personal identifying information. Please allow 24 to 48 hours for a response during normal business hours.

Write to us

Member Services Department Post Office Box 11349 Birmingham, AL 35202

Flash Talk (Telephone Account Access)

Birmingham Area: 205-327-2328 Toll Free (Outside Birmingham area): 1-800-524-6546

Other Important Numbers

Credit Cards
205-320-4170 or
1-855-341-4650 (for 24/7 inquiries or to report a lost/stolen Credit Card)

Credit Card Fraud Monitoring / Transaction Verification (FALCON)
866-518-0213

Collections
205-320-4138

Debit Cards
205-320-4170

Debit Card Fraud Monitoring / Transaction Verification (FALCON)
866-673-6566

Human Resources
205-320-4153

Loans by Fax
205-320-4166

Loans by Phone
205-320-4000

Lost/Stolen Debit Cards
1-866-673-6571

Marketing
205-320-4118

Merchant Verification
205-327-2328

Mortgage Loans
205-320-4163

Purchasing
205-320-4127

Stop Payments
205-320-4000

Telecommunication Device for Deaf
205-320-4009 or 800-650-6228

Visa® / Mastercard Account Inquiry
1-800-299-9842

Wire Transfers
205-320-4106

All Other Information
205-320-4000

loading...