I am traveling on vacation and my card was declined, should I let AmFirst know when I’m traveling out of state?

Yes, please. Our fraud detection service looks for unusual spending patterns and may see an out of state purchase as possibly fraudulent. If we see something that looks unusual, we will attempt to contact you via text message and email. Before traveling, it is a good idea to contact us to set a travel alert on your account.  That way, our fraud system will know to look for out of state travel. In addition, the most secure payment method is to use your chip when making a purchase at all merchants who accept it. The best way to notify us is – for debit cardholders, log into online banking and look for “Travel Notification Form” in the Accounts menu. For credit cardholders, log into online banking and navigate to the “Credit Card Management” option, click “Manage Card” and click “Travel Notices”.