Why America’s First
We make it personal at America’s First. We appreciate your membership, and we’ll communicate that to you by asking, “How can we help you?” We’re usually able to solve a problem or find an answer, and we take pride in delivering services and information on time! You’ll feel comfortable in our lobbies, speaking directly to account specialists or loan officers. Our Member Services representatives can assist you by phone, fax, and even e-mail. America’s First offers you the best services personally tailored for you.
Member Service is our First Priority
At America’s First Federal Credit Union, you are a member of our financial institution, not just a customer with an account number. Credit unions are the only democratically controlled financial institutions in the United States. You and other members elect a volunteer board of directors to oversee the credit union. The America’s First President and CEO reports to this board. Bank directors, however, are paid and legally bound to make decisions that benefit stockholders, not customers.
America’s First is focused on people, not profits. We operate by a “people helping people” philosophy that is hard to find at many other financial institutions. America’s First is a full-service credit union with a 5-star “superior” rating from BauerFinancial, a nationally recognized rating agency for banks and credit unions.
As a not-for-profit cooperative, we are able to offer checking accounts with no monthly service fees and help you earn greater dividends on your savings. America’s First money market and share (savings) accounts carry higher rates than many other financial institutions — giving back more to our members. Every America’s First account is federally insured up to $250,000 by the National Credit Union Administration (NCUA) and supplemental share insurance of up to $250,000 provided by Excess Share Insurance (ESI).
Our members receive personalized service at 19 convenient locations in Alabama. We also feature 19 Automated Teller Machines for easy access to your funds.
Apply online to become a member of America’s First. If you have additional questions about membership give us a call at 205-320-4000 or toll free 1-800-633-8431.