Member Services Center

The Member Services Center is an excellent way for busy members to conduct their financial transactions and receive information by friendly, knowledgeable employees. The Member Services Center is available Monday – Thursday from 8:00 a.m. until 5:00 p.m., and Fridays from 8:00 a.m. until 6:00 p.m., Central Standard Time. Our employees can assist members by phone, fax, or e-mail with virtually any credit union service. Loan requests received by Member Services can usually be answered in 30 minutes or less, and other financial transactions can usually be completed with just one phone call. Contact Member Services by telephone at 205-320-4000 or 1-800-633-8431 or via e-mail at You may fax Member Services at 205-320-4166 or 1-800-441-4643.

**Note: there will be a $3.00 phone fee for transactions that can be conducted by using Flash Talk or Online Banking.

Flash Talk Telephone Account Access – (Free Service)

Ever wondered whether or not a check has cleared, or wanted to know your savings account balance before making a major purchase? If you have a phone, then you have free access to Flash Talk, our automated telephone voice response system. Flash Talk allows you to conduct your business 24-hours a day from anywhere in the world. Just use a touchtone phone, call 205-327-2328 in the Birmingham area or 1-800-524-6546 toll free, enter your personal identification number (PIN), and you can manage your accounts using a variety of menu options.

Flash Pay – (Free Service)

With Flash Pay, you can authorize automatic transfers from your America’s First accounts. You determine the amount to be transferred, and America’s First will make the transaction automatically from your account on a designated date each month. It’s the simple and easy way to ensure your money is where you need it, when you need it most.

Safety Deposit Boxes

Our safety deposit boxes offer members safe, private storage of their valuables. All of our safety deposit boxes are rented by the year and may be kept as long as an account is maintained.

Boxes are available at Ensley, Hueytown, Inverness, Lakeshore, Leeds, McCalla, Oxford, Pelham, Roebuck and Trussville .

Box Sizes Available

  • 2 x 5
  • 3 x 5
  • 3 x 10
  • 5 x 10
  • 10 x 10

Notary Public Service

All America’s First members have access to the services of a licensed notary. For our members’ convenience, a notary public is on-site at all branch locations. There is no cost to our members for this service. We do require that the member provide proper identification.

Free WalgreensATMs

All Walgreens ATMs in Alabama are free for America’s First members. Use your America’s First ATM or debit card at any Walgreens ATM in Alabama with no surcharge or other fees.

Member Security Center

Using an identity theft protection service is the best way to minimize risk and protect your personal information from being misused. America’s First members have access to the Member Security Center, which offers three levels of protection.

Free Credit Report

You can access your free credit report from Annual Credit, a service authorized by Federal law.


Sprint® Credit Union Member Cash Rewards

Member Cellular Discounts with Sprint

Current Sprint customers receive a $100 loyalty cash reward every year starting one year after their registration.
Credit union members receive a $100 loyalty cash reward every year after their new line activation.
Visit THIS LINK to find out how to get these benefits of membership!

Turbo Tax

This year, be confident your taxes are done right and get a chance to win big! TurboTax® coaches you to the biggest refund you deserve, double checking as you go and searching over 350 deductions and credits. Get started today!

America’s First Money Matters

We’re excited to offer our new financial education program, America’s First Money Matters! It’s a free series on online modules that cover topics such as saving, credit, investing, mortgages, and identity protection. Visit the America’s First Money Matters site today to check it out!

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