Please call your local branch
if you need to apply for a PPP loan.
We are here to help you and your business.
COVID-19 has made a big impact on all of our lives. At AmFirst we are focused on protecting your well-being while also providing you with the help you need to stay on track financially.
This page is your source for up-to-date information relating to COVID-19 for business account members. For personal account resources, please visit our COVID-19 Help & Information page.
Current Hours & Operations
AmFirst branch lobbies will reopen and resume normal business hours on Monday, June 8.
Please click here to view our branch locations and hours.
As we reopen, we will continue to follow the guidelines and recommendations of local authorities and public health officials. Branch lobbies will operate with limited capacity. Markers have been placed on branch floors to ensure proper social distance between individuals.
AmFirst staff will wear face-masks. We also encourage those enter the branch to wear a nose and mouth mask, and to use hand sanitizer. Please note, for our branches within Birmingham city limits, the Birmingham city mask ordinance requiring people to cover their mouth and nose while in public remains in effect until June 12.
To maintain account security, we may ask you to remove your mask briefly to confirm your identity.
If you have a fever or flu-like symptoms, please use the drive-thru.
Many of our branches also feature video teller ITMs in the drive-thru that allow you to conduct most teller transactions from the comfort of your car. For ITM locations, please click HERE. Video Teller ITM hours are 7am – 6pm Mon – Fri.
All Walgreens™ ATMs in Alabama are surcharge free for AmFirst members.
For Walgreens™ ATM locations, please click HERE.
We continue enhanced cleaning and sanitizing of our facilities and equipment including ATMs and drive-thrus. In addition, we are closely monitoring the well-being of all our staff members and have procedures in place to allow anyone who may be ill, or has been exposed to illness, to remain at home.
Paycheck Protection Program
The CARES (the Coronavirus Aid, Relief, and Economic Security) Act recently passed into law includes a provision known as the Paycheck Protection Program (PPP) designed to provide financial relief to help small businesses impacted by the COVID-19 pandemic.
The program, managed by the Small Business Administration (SBA), provides 100% federally guaranteed loans to small businesses with 500 or fewer employees to assist with payroll, healthcare costs, rent, utilities and mortgage interest.
We stand ready to work with you to prepare and submit your application for PPP funds.
You must be a member of the credit union with an established business account to apply for a PPP loan through AmFirst. New members may apply to open a business account and then for a PPP loan once the new member’s business account has been established .
Please call your local branch to open a new business account.
The process can be completed remotely for existing AmFirst members. New members may sign the required documents by using the drive-thru or making a branch appointment.
You can learn more about the Paycheck Protection Program at the United States Treasury website HERE.
Digital Banking Online & Mobile App
With our Digital Banking online access or mobile app, you have access to full financial services on your terms. You can manage your finances with a few simple clicks or taps.
Member Services Call Center
We are always here to help. If you need additional assistance or information, our Member Services Center is available at 1-800-633-8431 or by email at firstname.lastname@example.org.
- Due to the impact of school closings and other staffing related issues, our support staff levels may be less than normal. You may experience longer wait times when calling for assistance.
We Will Get Through This
AmFirst is prepared to meet the needs of our members and has the financial strength and resources to get through this crisis. We are working daily to provide the highest level of service and support possible while maintaining a safe and healthy workplace for our staff. We continue to monitor all the latest information from local, state, and national healthcare professionals and stand ready to respond to their recommendations.
Thank you for your membership.